Privacy Policy

We collect information necessary to provide and improve our Services.

a. Personal Information You Provide

• Name, email address, phone number
• Account registration details
• Payment and billing information
• Communication content (e.g., support requests)

b. Usage & Technical Information

• IP address, device and browser details
• Cookies and similar technologies
• Interaction and behaviour data on the Website

c. Sensitive Data (if applicable)

Under PDPL, some information (e.g., biometric identifiers, health or financial details) may be considered sensitive personal data and requires extra protection and consent.

d. Location Information

When you use our mobile application, we may collect precise or approximate location from your device (for example via GPS, Wi‑Fi, or mobile network signals) if you grant permission in your device settings. We use this to show nearby participating fuel stations, provide directions or distance information, and deliver other location-related features of the Services. Location access is optional; if you do not allow it, some features may be limited or unavailable. Map, directions, or similar features may be provided through third-party services (such as Google Maps); those providers may process information under their own privacy policies. We do not sell your precise location data.

Under PDPL:

Consent & Lawful Processing. We only collect and process your personal data when there is a lawful basis such as your explicit consent, or where required to fulfil contractual or legal obligations. PDPL generally prohibits processing personal data without consent.

Purpose Limitation. We only collect data for specific, lawful purposes which are clearly communicated to you, and we do not use your data in ways that are incompatible with these purposes.

Data Minimization & Retention. We limit collected data to what is reasonably necessary and retain it only as long as needed to provide services, meet legal obligations, or resolve disputes.

We process your personal data to:

• Enable account creation and access to Services
• Facilitate transactions, payments, and service delivery
• Improve and personalise the user experience
• Communicate with you (updates, support, security notices)
• Comply with legal and regulatory obligations
• Operate location-based features in our mobile app (for example finding nearby stations and directions) when you have allowed location access

We use cookies, web beacons, and similar technologies to:

• Authenticate and maintain user sessions
• Analyse usage trends to improve the Website
• Deliver relevant content and marketing

You can control cookie preferences through your browser settings.

We may share your personal data only in the following limited circumstances:

• With authorized third-party service providers (e.g., payment processors)
• With legal and regulatory authorities when required by law
• With affiliates, partners, or vendors under strict confidentiality terms
• With maps, navigation, or related technology providers when necessary to provide location-based features you use

We do not sell your personal data to third parties.

If your personal data is transferred outside Egypt, we implement appropriate safeguards to ensure it receives an adequate level of protection consistent with Egyptian law.

As a data subject in Egypt, you have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete information
• Erase your data or withdraw consent where permitted
• Object to processing in certain circumstances

To exercise these rights, contact us using the details below. We may require verification to process your request.

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from minors without consent where required by law.

We may update this Privacy Policy at any time. The "Last Updated" date will reflect the most recent changes. Continued use of our Services constitutes acceptance of those updates.

If you have questions about this Privacy Policy or want to exercise your rights under Egyptian data protection laws, please contact: